Crabwall Manor & Spa - BW Signature Collection

Large and spacious room made it a relaxing experience. Weather and our need to rest and go at a gentle pace determined that we needed to be in our room for a large part of our stay. It isn’t an easy hotel to keep the shared areas and corridors warm. In Winter weather. It was attractively decorated in a Christmasy theme. The Spa area is the most cosy place to sit for coffee. There is always someone on reception for returning late into the night. Management were extremely helpful and supportive in arranging somewhere private with good telephone reception for a pre-arranged medical appointment.

Amazing from check in to check out. Absolutely stunning building and looked beautiful with the xmas decorations and we also got to see it in the snow 😍 we only booked a basic room but were given a huge beautiful room 2 doors away from the pool. The spa facilities are amazing. The pool was lovely and warm and jacuzzi, sauna and steam room were brilliant. Extremely polite and helpful staff and we will definitely be booking again.

We initially chose the hotel due to it's location as it was convenient for both Chester zoo and the town centre. The staff were great and made us feel very welcome in both the hotel and spa. Our room, just off the main entrance, was spacious and the very large bed was extremely comfortable so we both had a great night's sleep. There was a good selection at breakfast and dinner in the restautant was good, if a little pricey for the options available. Overall, good value for money and we thoroughly enjoyed our stay.

Staff was really friendly and helpful, we'd run out of shampoo in the room and they gave us some small bottles straight away. The gym was good, very basic equipment compared to the gym at home but for a hotel gym it was fine. The swimming pool, hot tub and steam room were amazing, the sauna was a bit too hot for my partner but we just went in the steam room which isn't as hot, managed to get the bubbles on in the hot tub once during our stay but couldn't figure out how to get them back on again after, the pool was lovely and warm. The room was amazing too, clean and very big, the bathroom had a huge shower and bath which we didn't use unfortunately but the shower was great, it did have a step up which I almost tripped on but I am clumsy. Not much around the immediate area but the town centre and Cheshire oaks aren't too far by car and there is an Aldi and a pub on the island not far from the hotel. Overall a lovely stay and have no complaints 😊

The space in the room and bathroom was really great. In addition to a king size bed there were 2 chairs to sit and relax in. The lady on reception when we checked in was very welcoming and informative.